![]() ![]() WD Drive Utilities allows the user to register the drive, set the sleep timer, run diagnostics and perform a drive erase. ![]() Check the Firmware Version listed for the drive.For more information, please refer to Answer ID 31759: Download, Install, Test Drive and Update Firmware Using Western Digital Dashboard The Western Digital Dashboard includes tools for analysis of the disk (including the disk model, capacity, firmware version, and SMART attributes) and firmware updates. Western Digital Dashboard helps users maintain peak performance of the Western Digital drives in Windows with a user-friendly graphical interface for the user. ![]() Other Drives: internal and external drives may appear in the Western Digital Dashboard but are not supported.Retail External Drives: WD_BLACK P10, P40, D10, D50 Game Dock.Retail Internal Drives: SanDisk, WD_BLACK, WD HDD & SSD (Black, Blue, Green, Red, Purple, Gold). ![]() The Western Digital Dashboard can be used on supported Western Digital, WD and SanDisk Internal and External drives. Select Hardware Ids in the drop down menu to view the firmware version.Double-click the drive or right-click and select Properties.Open Device Manager and locate the drive under the Disk Drives dropdown.Type Device Manager into the Windows Search bar.For more information, please refer to Answer ID 50745: Firmware Download and Updates for Western Digital Internal and External Drives.ĭevice Manager can be used to view information about hardware attached to the computer. There is no need to upgrade the firmware if the drive is functioning correctly. Normally the firmware on the drive from the factory is the final firmware available. Learn how to check the firmware version of an internal or external drive using Windows or macOS computer.*ENDĭrive firmware is installed at the factory during the manufacturing process and determines the behavior and characteristics of the drive. ![]()
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